Order Online

How to order online from STS Health

Ordering online is easy and quick.

  1. Browse our range of products and add items to your shopping cart.
  2. Select your delivery location.
  3. Enter your billing and delivery details at the checkout.
  4. Pay online with your credit card, using our secure payment gateway.

If you would prefer to order via email please email orders@sts-group.com.au for an order form; or send via fax to (08) 9244 4639.

Security

STS Health is as concerned as you are about security and privacy.

That is why we use a 128-bit SSL certificate which ensures that your confidential information and transaction details cannot be intercepted, altered or viewed. It is documented that 128-bit SSL encrypted data takes at least one trillion years to break. It is the industry standard.

Is it safe to use my credit card?

Yes, ordering from STS Health is safe due to our 128-bit SSL encryption, which encrypts your credit card details so that it cannot be read as it travels over the internet. In addition, none of your credit card details are exposed to any of our team members. Credit card processing is handled by our secure merchant bank.

Why do you need my details?

For processing of an online sale, it is necessary that we collect details about you. In particular Name, Address Details, Contact Number, Email Address etc. We use this information to ship information to you correctly, communicate to you, and to process your transactions.

Also, we never share your information with outside parties, except during a transaction with the bank to process your credit card details. Again, this is secure and encrypted.

Should you send us an email request, we will not share this email address with any third parties, and use it purely to communicate back with you.

How do you protect my data?

We use physical, electronic and managerial processes and procedures to ensure that there is no unauthorised access to your personal data.

Returns Policy for Online Orders

Click here to view our returns policy.

Customer Feedback

We continually strive to improve the service we offer our customers. So if you are unhappy with any aspect of our service or product we want to know about it. Please contact us with your concerns and we will get back to you promptly. We also welcome any positive feedback and ideas that we can pass on to the team and post as testimonials on our website.