Our Team

STS Health Team


Hayley Avery

 Hayley Avery

Managing Director

Hayley is married and is mum to her beautiful 2 year old daughter.  Along with being the business owner of the STS Group, Hayley is a devout rose lover and keen gardener.  Her family is currently building a new home in the Perth Hills where she hopes to keep chickens and bees.  Hayley also fancy’s herself as a Christmas tree/decoration aficionado and is stealthily working on having a tree for every room of her house.  Hayley’s husband is not a Christmas tree/decoration fan.  At STS, Hayley is known by her colleagues to be kind, generous, smart and a crazy keen rose grower.

Steve Lines

Steve Lines

Operations Manager 

Steve would describe himself as a Kiwi who is impersonating being an Aussie having been here for 22 years, almost 12 of which has been here at STS Group.  A washed up triathlete, who still takes part in the odd Rottnest swim.  Whilst living in the Perth Hills, he loves to breed turkeys, chickens and grow veggies.  Steve lives for spending his entire weekend on home improvements and is the STS Group egg trader.  He shares his life with his wife and three children.  At STS, Steve is known by his colleagues to be a font of knowledge, kind of like the internet with a thing for pie graphs.

Jim Owen

 Jim Owen

Sales Relationship Manager

Jim is a family man, married and with two teenage children.  Together they live on a semi–rural property on the outskirts of Sydney.  Jim has worked in the dental industry for the past 16 years, delivering world class dental equipment.  He is a talented musician, playing drums and guitar and even the vocals.  He is a keen supporter of the once were, mighty Manly Sea Eagles NRL team.  Jim loves to fish, boat, snowboard, the occasional round of golf and going on camping holidays.  At STS, Jim is known by his colleagues to be even keeled, fair, a listener who shows great empathy when dealing with our customers.

Steve Broadway

Steve Broadway

Service Team Leader

Steve describes himself as a dad, a brother and a son.  He says he starts each day thanking God for his amazing grace to him and then stumbles through each day trying to live out that reality.  His adult children bring him great joy.  Steve has been with the company a long time and he still finds that happy customers make him happy.  When he is not at work he enjoys cycling, really hot coffee and fixing things.  He says his home is a hospice for healthy plants.  At STS, Steve is known by his colleagues to be compassionate, intelligent, a very fast walker who puts everyone else first.

Leith Broadway

Leith Broadway

Logistics Manager

Self-described as happily married to his first wife.  Leith has been part of the STS Group for over 10 years and is a qualified building designer and draftsman.  He has always been interested in design and loves creating new things through his artwork and sculpture.  Leith has developed an unhealthy obsession with growing basil and loves experimenting in the kitchen with cooking and cocktails.  Father to an eight year old feline with a canine brother expected soon.  Leith champions the ‘best beard in the company’, with his father Steve coming a close second.  Leith is known by his colleagues to be very organised, detailed and precise, a quiet achiever.

Chris Hawes

Chris Hawes

Senior Service Technician

Chris has been with the STS Group for over 15 years.  He describes himself, as a debonair, charismatic electrician - of course we all agree!  Chris is a single parent extraordinaire who loves to drive his retro VW and might be semi addicted to WD40.  You can probably find him belting out a tune at Karaoke from time to time or spending time with his friends and teenage son.  At STS, Chris is known by his colleagues to be an ideas man who can fix the unfixable with the best sense of humour. 

Katrina Rogers

Katrina Fitzpatrick

Technical Services Support

Katrina hails from Ireland.  She arrived in Perth in January 2012 on a one year working holiday visa.  She loved Australia so much she decided to stay and is now an Australian citizen.  Luckily for us she started working for STS in the year she arrived and we aren’t letting her go.  Katrina loves to travel and together with her husband loves to plan where they can go next and try out their new fancy camera.  Katrina loves dogs and is hoping to get a puppy in the next few years.  At STS, Katrina is known by her colleagues to be positive about everything, always, and has a great accent.

Elissa Browne

 Elissa Browne

Administration Manager

Elissa is a wife and mum to a gorgeous little boy who is almost 2.  She is a very proud South Australian who barracks for the Crows.  Along with working at STS Group, Elissa loves to spend her time keeping fit and spending time outdoors.  Currently she and her husband are building their dream family home by the sea.  She is the calmest house builder we’ve ever seen!  When she is not running around after a toddler, she enjoys baking.  At STS, Elissa is known by her colleagues to be precise, accurate, efficient, fast and friendly.

Janet Jones

Janet Jones

Service Coordinator

Janet was born and grew up in the UK where she cared for two horses and loved being outdoors.  She spent three years at Art college and joined the RAF where she trained as a photographer before migrating to Australia in 1990.  Janet joined STS Group as our Service Coordinator in January 2009.  Janet and her partner of 43 years, Mike, are contemplating getting married soon, you can’t rush these things!  They have two wonderful spoodles, Harvey and Benson, who get spoilt with lots of walks and plays at the park.  Janet also loves to garden when she gets the time.  At STS, Janet is known by her colleagues to be so much stronger than she thinks she is and has an amazing memory for details.

Fabio Farabegoli

Fabio Farabegoli

Service Technician

Fab is a proud husband and father who loves his family.  Fab describes himself as an old surfer and petrol head.  We have it on good authority that he was quite the surfer a few years ago.  A hands on guy, there is nothing that Fab can’t fix.  He loves all sports and is a keen Eagles supporter.  Fab looks forward to retiring one day on a deserted beach with waves along with his beautiful wife.  At STS, Fab is known by his colleagues as always being genuinely interested in others and makes the time to greet every one of us individually.

Lee Smith

Lee Smith

Service Technician

Lee is the father of two children, one girl and one boy.  He is married to Sharyn.  Before Lee became part of the STS Group family he spent 16 years in the Australian Army.  He loves live music and we think he sees more live shows than anyone else in the company.  He is trying to understand the AFL (still managed to win footy tipping though!) and is currently spending his weekends renovating the family holiday home in Mandurah.  At STS, Lee is known by his colleagues to be kind, gentle and helps out whenever he can.

Des Pandita

Des Pandita

Service Technician

Des is a husband and father of three adult children.  He is also the proud Grandfather to his first Grandson.  When Des is not at work he enjoys carpentry and has built many a project for his home here and previously in New Zealand.  Des doesn’t mind cooking, but states that he only cooks Chinese food.  At STS, Des is known by his colleagues to be our happy, smiling, gentle giant who says yes to everything asked of him. 

Joe Walsh

Joe Walsh

Service Technician

Joe grew up in a small town in WA.  He loves listening to his old school records and is a keen musician often found jamming at home in the studio with his mates and long term girlfriend Em.  Joe loves hanging out at his home in the hills overlooking the city with his loyal dog and Em.  Watching good movies and eating out at funky places feature in Joe’s weekends.  At STS, Joe is known by his colleagues to always be the first one to raise a hand and offer help.  He is always interested in learning.

Michelle Lines Michelle Lines

Operational Support

Michelle is married and mum to three children.  In her past life, Michelle has been a professional dancer, retail state manager and recruitment consultant to name a few.  She is loving her role at STS Group after supporting her husband’s career here for the past 12 years.  Michelle is a Breast Cancer survivor and relaxes by crocheting.  She likes to take on long social endurance walk events and mountain biking.  At STS, Michelle is known by her colleagues as being fearless, Mrs “can do” who is kind to everyone always.